Cannot Re-activate Account
We need a solution ASAP.
I am trying to reactivate my seller Central account.
I confirmed my charge card. I get an email. I click on the URL and then on the page, I click on “Reactivate Account.” The page “Inactive Account” with pink banner appears. I click on “Continue” blue box. It goes back to “Charge Methods.” [My card on your files expires 09/2029]. And the loop starts all over again. Please advise how to reactivate the seller account for UbiCaritas Press.
You currently have limited access to Amazon selling services.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to re-verify your identity. You will need the following documents to complete the re-verification.
Information about your business, if applicable
1 government issued photo ID
1 bank account statement or credit card statement
Business license, if applicable.
Please provide the following information to gain complete access Reactivate Account.
Cannot Re-activate Account
We need a solution ASAP.
I am trying to reactivate my seller Central account.
I confirmed my charge card. I get an email. I click on the URL and then on the page, I click on “Reactivate Account.” The page “Inactive Account” with pink banner appears. I click on “Continue” blue box. It goes back to “Charge Methods.” [My card on your files expires 09/2029]. And the loop starts all over again. Please advise how to reactivate the seller account for UbiCaritas Press.
You currently have limited access to Amazon selling services.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to re-verify your identity. You will need the following documents to complete the re-verification.
Information about your business, if applicable
1 government issued photo ID
1 bank account statement or credit card statement
Business license, if applicable.
Please provide the following information to gain complete access Reactivate Account.
15 replies
CR_Amazon
Hello there @Seller_ZTddYJQvYVhod
My name is CR and wanted to hop in here to see if you were still having issues here. If you have not already, please do reach out directly to Seller Support who should be able to see what is going on from their end as they have tools and visibility that I don't have on my end.
If you have opened a case already, please drop the case # below and I'd be happy to take a further look here.
I will hang tight for your reply.
CR_Amazon
CR_Amazon
@Seller_ZTddYJQvYVhod
CR back here again. I had a quick second to peek at your account and appears you received a performance notification today, 9/18/2024, to go through your verification process. Please follow the TOP message in your performance notifications sent today and follow the links there within.
CR_Amazon
