Dear Amazon Team,

I am writing to address the suspension of my account and the withholding of my funds, and to outline the corrective actions I have taken. Below is a detailed account of the situation and the steps I have implemented to resolve the issue.

1. Current Status:

Existing Documents:

I have provided invoices from my wholesaler and invoices from their supplier. These documents reflect the procurement process and financial transactions for my products.

Additionally, I have provided product photos and payment records.

Supply Chain Limitations:

Unfortunately, I am unable to provide documentation beyond my supplier’s supplier in the supply chain. This is both impractical and unrealistic. Requesting further documentation is not feasible.

Brand Communication:

I have contacted the brand directly and confirmed that they have not filed any complaints. There are no issues reported by the brand concerning my account.

2. Corrective Actions Taken:

Supplier Verification:

I am now working with new, more transparent suppliers and have strengthened the verification process. I am documenting the supply chain more comprehensively with new suppliers.

Enhanced supplier selection and verification processes are in place, and I will only work with authorized and reliable suppliers moving forward.

Internal Controls and Monitoring:

I have strengthened internal controls and will regularly verify the accuracy of supply chain documents.

I am providing regular training to my suppliers and internal team to ensure compliance with Amazon’s policies.

3. Fund Withholding and Requests:

Fund Return:

The withholding of funds, which represents years of hard work and earnings, has caused significant hardship. I request that these funds be returned.

Account Reactivation:

I have provided all necessary documentation to reactivate my account. There have been no customer complaints or violations associated with my store.

Fair Evaluation:

Considering the current situation and the completeness of the documents provided, I request a fair reassessment of the account suspension and fund withholding.

Conclusion:

I kindly request that you review the hardship I have faced and the limitations of the supply chain documentation. I urge you to evaluate this situation fairly and consider the steps I have taken to rectify the issues. Thank you for your assistance and consideration of a fair resolution.