Failed Hazmat Audit for Battery Products
My product is a battery product, but in the past, it has always been approved for delivery, but this time, I have a new product that has been submitted for Hazmat review several times and has been ruled undeliverable.
I initiated an investigation, and my Amazon sales partner kept replying "ASIN is a banned hazardous material, and the lithium-ion battery is packaged with the medium size, so it can't be delivered by Amazon. "The same reply was given to the case, and they didn't provide me with a feasible method of operation, what can I do?
Failed Hazmat Audit for Battery Products
My product is a battery product, but in the past, it has always been approved for delivery, but this time, I have a new product that has been submitted for Hazmat review several times and has been ruled undeliverable.
I initiated an investigation, and my Amazon sales partner kept replying "ASIN is a banned hazardous material, and the lithium-ion battery is packaged with the medium size, so it can't be delivered by Amazon. "The same reply was given to the case, and they didn't provide me with a feasible method of operation, what can I do?
1 reply
Blake_Amazon
Hey @Seller_GPqNO2EnFbeZ9, there are certain types of batteries that may be classified as dangerous goods. You can find some of those regulations in this help page!
-Blake