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Seller_ypggk3pkKvAtu

New GS1 Company Prefix not recognized by Amazon HELP

Okay so I have been a brand registered seller on Amazon for 3 years now. We have gone through 3 company prefixes on GS1, ran out of codes so bought 100 more, thus giving us our 4th company prefix. Tried added my new product and keep getting an error message saying the UPC codes aren't recognized-

Have had our case with Amazon for a week now and they keep saying they will send it to the internal team but no update. We have provided everything, the GS1 Certificate, our Trademark, our DBA, a letter. EVERYTHING. Have new summer inventory ready to go but obviously can't send them in until this is resolved.

Anybody else having this issue?? It's truly a nightmare and feel like we are throwing money away not being able to list our summer styles. Any help would be greatly appreciated!

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Seller_ypggk3pkKvAtu

New GS1 Company Prefix not recognized by Amazon HELP

Okay so I have been a brand registered seller on Amazon for 3 years now. We have gone through 3 company prefixes on GS1, ran out of codes so bought 100 more, thus giving us our 4th company prefix. Tried added my new product and keep getting an error message saying the UPC codes aren't recognized-

Have had our case with Amazon for a week now and they keep saying they will send it to the internal team but no update. We have provided everything, the GS1 Certificate, our Trademark, our DBA, a letter. EVERYTHING. Have new summer inventory ready to go but obviously can't send them in until this is resolved.

Anybody else having this issue?? It's truly a nightmare and feel like we are throwing money away not being able to list our summer styles. Any help would be greatly appreciated!

Create and Manage Listings
Tags:Global Trade Item Number
00
55 views
2 replies
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2 replies
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Manny_Amazon
In reply to: Seller_ypggk3pkKvAtu’s post

Hello @Seller_ypggk3pkKvAtu,

I'm sorry you're running into this issue. Please share your most recent case ID related to this, and I'll review the details and provide thoughts.

Thanks,

- Manny

00
user profile
Seller_ZCr3jNXAwN0MS
In reply to: Seller_ypggk3pkKvAtu’s post

I have exactly the same issues. Please kindly let me know whether your problem is fixed. If so, how did you fix it? Thank you very much.

00
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Seller_ypggk3pkKvAtu

New GS1 Company Prefix not recognized by Amazon HELP

Okay so I have been a brand registered seller on Amazon for 3 years now. We have gone through 3 company prefixes on GS1, ran out of codes so bought 100 more, thus giving us our 4th company prefix. Tried added my new product and keep getting an error message saying the UPC codes aren't recognized-

Have had our case with Amazon for a week now and they keep saying they will send it to the internal team but no update. We have provided everything, the GS1 Certificate, our Trademark, our DBA, a letter. EVERYTHING. Have new summer inventory ready to go but obviously can't send them in until this is resolved.

Anybody else having this issue?? It's truly a nightmare and feel like we are throwing money away not being able to list our summer styles. Any help would be greatly appreciated!

55 views
2 replies
Create and Manage Listings
Tags:Global Trade Item Number
00
Reply
user profile
Seller_ypggk3pkKvAtu

New GS1 Company Prefix not recognized by Amazon HELP

Okay so I have been a brand registered seller on Amazon for 3 years now. We have gone through 3 company prefixes on GS1, ran out of codes so bought 100 more, thus giving us our 4th company prefix. Tried added my new product and keep getting an error message saying the UPC codes aren't recognized-

Have had our case with Amazon for a week now and they keep saying they will send it to the internal team but no update. We have provided everything, the GS1 Certificate, our Trademark, our DBA, a letter. EVERYTHING. Have new summer inventory ready to go but obviously can't send them in until this is resolved.

Anybody else having this issue?? It's truly a nightmare and feel like we are throwing money away not being able to list our summer styles. Any help would be greatly appreciated!

Create and Manage Listings
Tags:Global Trade Item Number
00
55 views
2 replies
Reply
user profile

New GS1 Company Prefix not recognized by Amazon HELP

by Seller_ypggk3pkKvAtu

Okay so I have been a brand registered seller on Amazon for 3 years now. We have gone through 3 company prefixes on GS1, ran out of codes so bought 100 more, thus giving us our 4th company prefix. Tried added my new product and keep getting an error message saying the UPC codes aren't recognized-

Have had our case with Amazon for a week now and they keep saying they will send it to the internal team but no update. We have provided everything, the GS1 Certificate, our Trademark, our DBA, a letter. EVERYTHING. Have new summer inventory ready to go but obviously can't send them in until this is resolved.

Anybody else having this issue?? It's truly a nightmare and feel like we are throwing money away not being able to list our summer styles. Any help would be greatly appreciated!

Create and Manage Listings
Tags:Global Trade Item Number
00
55 views
2 replies
Reply
2 replies
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Manny_Amazon
In reply to: Seller_ypggk3pkKvAtu’s post

Hello @Seller_ypggk3pkKvAtu,

I'm sorry you're running into this issue. Please share your most recent case ID related to this, and I'll review the details and provide thoughts.

Thanks,

- Manny

00
user profile
Seller_ZCr3jNXAwN0MS
In reply to: Seller_ypggk3pkKvAtu’s post

I have exactly the same issues. Please kindly let me know whether your problem is fixed. If so, how did you fix it? Thank you very much.

00
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user profile
Manny_Amazon
In reply to: Seller_ypggk3pkKvAtu’s post

Hello @Seller_ypggk3pkKvAtu,

I'm sorry you're running into this issue. Please share your most recent case ID related to this, and I'll review the details and provide thoughts.

Thanks,

- Manny

00
user profile
Manny_Amazon
In reply to: Seller_ypggk3pkKvAtu’s post

Hello @Seller_ypggk3pkKvAtu,

I'm sorry you're running into this issue. Please share your most recent case ID related to this, and I'll review the details and provide thoughts.

Thanks,

- Manny

00
Reply
user profile
Seller_ZCr3jNXAwN0MS
In reply to: Seller_ypggk3pkKvAtu’s post

I have exactly the same issues. Please kindly let me know whether your problem is fixed. If so, how did you fix it? Thank you very much.

00
user profile
Seller_ZCr3jNXAwN0MS
In reply to: Seller_ypggk3pkKvAtu’s post

I have exactly the same issues. Please kindly let me know whether your problem is fixed. If so, how did you fix it? Thank you very much.

00
Reply
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