Our account order defect health rate contineously Increased 5.71 % ODR , and negative feed back rate shows 2.86 % , A-to-z Guarantee claims rate 2.86 %

Kindly Amazon will take action and resolve my queries ,

we are already create support id is CASE ID ID 9998105232, Sub : We are unable to receive any damaged or defective products, amazon not given resolution and closed my case mensioned Dummy email body for Ekko (Paragon) contact. we are disappointed amzon will not given valid resolution