Can I send promotional emails to the buyers?
There are big discounts on the products right now. Can I send promotional emails to the buyers? If I can, what should I avoid?
Can I send promotional emails to the buyers?
There are big discounts on the products right now. Can I send promotional emails to the buyers? If I can, what should I avoid?
3 replies
Seller_rI7BZIczK8iAC
No, that is not allowed. Also, you don't know neither their name nor their email address.
Danny_Amazon
Hello @Seller_gyMqIf1BQRgV9- thanks for looking to the forums for some guidance on this topic!
@Seller_rI7BZIczK8iACis correct to advise that this is not permitted under Amazon's communication guidelines with customers. You can read through the specifics on this help page, and you may wish to look into advertising promotions as a path to promote your products and deals!
I do also have to note that our Community Guidelines do prohibit duplicate posts, so I did go ahead and close your other thread on this same topic, but please let me know if I can help answer any further questions by responding to this comment!
Thanks,
Danny
Quincy_Amazon
Hello @Seller_gyMqIf1BQRgV9
Thank you for posting your inquiry to the Forums. I came across your thread and wanted to corroborate the information provided by @Seller_rI7BZIczK8iAC. As noted in this help page, "Permitted Messages do not include any of the following message types: Marketing or promotional messaging, including coupons". You can find additional information on communication guidelines with buyers in the help page below.
Regards,
Quincy_Amazon
