same day dispatch, 1st class shipping. Estimated delivery 1 week ?
I ship the same day with 1st class shipping, yet my estimated delivery date is 7 - 8 days ?
Amazon Automated shipping is setup and i use click and drop tracked 24 to post. Any idea how to fix this ?
My sales are extremely low
same day dispatch, 1st class shipping. Estimated delivery 1 week ?
I ship the same day with 1st class shipping, yet my estimated delivery date is 7 - 8 days ?
Amazon Automated shipping is setup and i use click and drop tracked 24 to post. Any idea how to fix this ?
My sales are extremely low
6 replies
Seller_ZJhFeE3tNKzfh
remove shipping setting automation and set your own handling and transit times.
Seller_mFUCwL9EwZc6Y
Same here. I tried talking to CS about it but they sent me a copy and paste reply about something unrelated.
My OTDR above 97% and I've got 2-3 days delivery + 0 days handling time but it's stating 8 days for delivery.
I've tried it with SSA but that actually adds another day on to the already long time.
Sales have gone from 150+ a day to 20 if i'm lucky
Seller_elrDc91M92K5g
I've been having the same problem. My delivery time is showing as 19th Sep to 2nd Oct at the moment. I downgraded to an Individual Account a few weeks ago as my sales were so poor, and there's no way of changing my shipping settings that I can see. It's no wonder that sales are less than half what they were, with a date like 2nd October showing. I send 2nd class RM, post same day usually and buy shipping through Amazon. My feedback often says 'quick delivery'. I've put off trying to solve it through CS as I just know that they won't have a sensible answer. My income has dropped to a level that is putting me in financial difficulty and short of moving to another selling platform I just don't know what to do. Any ideas very gratefully received. I've been selling on Amazon for 19 years and up until a few months ago, things were fine.
Seller_TufyJDtetbrlU
This is the story of my life right now!!! and it's really annoying me ive made countless threads about this