Brand Registry Answered But No Reply On Case
Hi,
Hope someone from Amazon can shed some light on this and help.
I have opened a brand registry application a few days ago, received a case ID, but today I received an email saying it has been answered. The case now shows as answered, but cant see any replies or updates?
Can I ask for an update on this, or see if there is anything we are missing or can do to help get this finalised.
Thanks in advance!
Brand Registry Answered But No Reply On Case
Hi,
Hope someone from Amazon can shed some light on this and help.
I have opened a brand registry application a few days ago, received a case ID, but today I received an email saying it has been answered. The case now shows as answered, but cant see any replies or updates?
Can I ask for an update on this, or see if there is anything we are missing or can do to help get this finalised.
Thanks in advance!
6 replies
JiAlex_Amazon
Hello @Seller_c0B27TU9ItXbv
Following on your post. Could you provide us the case ID related to the enrolment application for us to have a look?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex