My compliance documents were rejected mistakenly
Hello, i submitted compliance documents from eurofins with all the correct information and my images are compliant but amazon is claiming my listing says its for 3 year olds when my listing and reports clearly say 4+ years, someone please help me! ive been having compliance problems since january and this is my third time getting rejected, sincerely gawis global
My compliance documents were rejected mistakenly
Hello, i submitted compliance documents from eurofins with all the correct information and my images are compliant but amazon is claiming my listing says its for 3 year olds when my listing and reports clearly say 4+ years, someone please help me! ive been having compliance problems since january and this is my third time getting rejected, sincerely gawis global
2 replies
Seller_iaBTUOb1yCAMX
@Glenn_Amazon@Michelle_Amazon@Manny_Amazon
PLEASE HELP ME!
Cooper_Amazon
Good Afternoon @Seller_iaBTUOb1yCAMX,
I wanted to reach out to you to see if you still required assistance with your ASIN that had its Compliance documents rejected for the age being incorrect?
Can you by chance provide the latest CASE ID you worked with Selling Partner Support on as I would be happy to help investigate for you and see what next steps we can take.
I look forward to hearing back from you soon.
Sincerely, Cooper_Amazon
