VTR user 95% - Amazon Buy Shipping used
Hi all,
Has anyone any guidance on Amazon VTR please? We use 100% Amazon Buy Shipping and our VTR has now dropped to under 95%. It appears the carrier had a problem with the parcel however the parcel was still delivered within time. Delivery date needed to be between 9th - 10th October and it was received on 9th October - yet I've still been hit with a VTR issue? Appreciate any support.
VTR user 95% - Amazon Buy Shipping used
Hi all,
Has anyone any guidance on Amazon VTR please? We use 100% Amazon Buy Shipping and our VTR has now dropped to under 95%. It appears the carrier had a problem with the parcel however the parcel was still delivered within time. Delivery date needed to be between 9th - 10th October and it was received on 9th October - yet I've still been hit with a VTR issue? Appreciate any support.
2 replies
Julia_Amzn
Hello @Seller_qmGOpau04TDjv,
Thank you for reaching out.
Can you review VTR Account Health metrics and ensure that all necessary information has been provided?
Kind regards,
Julia.
