Voice of the customer "At Risk"
Looking at "Voice of the customer" dashboard today
2 of my products have "At Risk" against them
due to apparently high returns (5%)
Totally baffled, as I haven't had a product return ....... EVER
how does this work, where do they get their figures from?
Voice of the customer "At Risk"
Looking at "Voice of the customer" dashboard today
2 of my products have "At Risk" against them
due to apparently high returns (5%)
Totally baffled, as I haven't had a product return ....... EVER
how does this work, where do they get their figures from?