There was a system error. Please try again in 15 minutes.
We tried to process a refund for the buyer and upload the label. The interface showed "There was a system error. Please try again in 15 minutes." We have applied for help from Amazon, but Amazon has not processed my case for half a month.
There was a system error. Please try again in 15 minutes.
We tried to process a refund for the buyer and upload the label. The interface showed "There was a system error. Please try again in 15 minutes." We have applied for help from Amazon, but Amazon has not processed my case for half a month.
4 replies
Seller_LImVvUWeyiCfQ
Try clearing your cookies, browsing history and cache and resetting your device. Is your device allowing third party cookies?
If none of that works, you can try the Technical Support Page or opening a case with Seller Support and posting your Case ID for any CM that might happen by your thread.
Joey_Amazon
Hello @Seller_rUFNoNDz7QSOD,
Thank you for posting here at the forums!
The first step would be to file a case with Seller Support. If you have done this already, please share the Case ID. I can take a look and determine the best next steps.
Thank you,
Joey
Quincy_Amazon
Hello @Seller_rUFNoNDz7QSOD
Thank you for posting your inquiry to the Forums and for providing that case ID number.
I looked into the case and see that it is still under "Pending Amazon Review". I have reached out to the partner team to request an update on the case. Please continue to monitor the case for updates in case the team requires additional information from you. If you still need assistance after the case is resolved, please feel free to provide an update to this thread.
Regards,
Quincy_Amazon
