ASIN changed by Amazon, now search suppressed
I keep having items showing up as search suppressed because of no image. When I add the image back, there is no violation, so the images are fine.
Then I noticed the ASINs had been changed. Apparently Amazon is recreating my listing randomly. Problem is, they are suppressing my items without telling me!
Below is the ASIN as it was sold in September. Notice the lovely image. Then there is a suppressed record with a new ASIN saying it hasn't been modified in 3 months, which is total garbage, it is a new ASIN.
Wondered why my lovely seasonal fragrance with all the great reviews was suddenly not selling. Thanks for "helping" my business AGAIN Amazon.
ASIN changed by Amazon, now search suppressed
I keep having items showing up as search suppressed because of no image. When I add the image back, there is no violation, so the images are fine.
Then I noticed the ASINs had been changed. Apparently Amazon is recreating my listing randomly. Problem is, they are suppressing my items without telling me!
Below is the ASIN as it was sold in September. Notice the lovely image. Then there is a suppressed record with a new ASIN saying it hasn't been modified in 3 months, which is total garbage, it is a new ASIN.
Wondered why my lovely seasonal fragrance with all the great reviews was suddenly not selling. Thanks for "helping" my business AGAIN Amazon.
6 replies
Danny_Amazon
Thanks for reporting this issue here on forums, @Seller_kWzASERYhgus6= Danny from Amazon here. I'd be happy to take a look at the items specifics here in case I can help advise. Would you mind sharing your case ID with support in this thread?
Thanks so much!
Danny
Seller_cPBlPJ3lM3onY
Amazon does this frequently and doesn't provide an honest reply. I would love to understand why they do this also!
