Pleae HELP!!! This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements
Please help if anyone successfully went thru this hell. Amazon about 3 weeks ago suspended our listing due to "This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements. We have determined that the amount of botanical extract per serving on the label is inaccurate and/or misleading. Labeling recommendations for botanical extracts shall be according to criteria described in 21 CFR 101.36 and/or USP <565> Botanical Extracts. Amazon policy prohibits dietary supplement products that do not meet FDA labeling requirements. Violations of this policy may result in the deactivation of your selling account. "
where my product with ASIN B0D7KHT5RD does not contain any botanical extracts. Amazon has been absolutely no help. considering we are a seller who spend a good chung and their adds and have proven record of compliance, I would expect at least some explanation other than receiving same messages from amazon that: "This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements. We have determined that the amount of botanical extract ...
AMAZON CASE ID: 17228504761
Pleae HELP!!! This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements
Please help if anyone successfully went thru this hell. Amazon about 3 weeks ago suspended our listing due to "This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements. We have determined that the amount of botanical extract per serving on the label is inaccurate and/or misleading. Labeling recommendations for botanical extracts shall be according to criteria described in 21 CFR 101.36 and/or USP <565> Botanical Extracts. Amazon policy prohibits dietary supplement products that do not meet FDA labeling requirements. Violations of this policy may result in the deactivation of your selling account. "
where my product with ASIN B0D7KHT5RD does not contain any botanical extracts. Amazon has been absolutely no help. considering we are a seller who spend a good chung and their adds and have proven record of compliance, I would expect at least some explanation other than receiving same messages from amazon that: "This product has been identified as a dietary supplement that does not meet Food and Drug Administration (FDA) labeling requirements. We have determined that the amount of botanical extract ...
AMAZON CASE ID: 17228504761
3 replies
April_Amazon
Hello @Seller_TLHRLMwEJA6Se,
Thank you for providing the case ID and the ASIN for reference. I understand how frustrating this listing issue must be for you.
Your case is currently with our specialized investigation team for review. While I can't provide specific timing or status updates, I can confirm it's in the right hands. You'll receive a resolution response directly through your case. Please continue monitoring the case for updates.
Thank you for reaching out on the Forums. The Forums and I are here to support you.
April
