Multiple shipments sent to SCK8 closed, 0 units received
I have noticed that many of my SPD shipments sent from our warehouse to the fulfillment center (SCK8) had been delivered, but after a few weeks the shipments changed to "Closed" status with 0 units received. Over 15 shipments with thousands of dollars at risk have this issue.
I asked Seller Support to request an investigation of that FC, but they were no help and suggested that I go through the reconcile process, which just takes a huge amount of time. Could someone help with this?
Multiple shipments sent to SCK8 closed, 0 units received
I have noticed that many of my SPD shipments sent from our warehouse to the fulfillment center (SCK8) had been delivered, but after a few weeks the shipments changed to "Closed" status with 0 units received. Over 15 shipments with thousands of dollars at risk have this issue.
I asked Seller Support to request an investigation of that FC, but they were no help and suggested that I go through the reconcile process, which just takes a huge amount of time. Could someone help with this?
2 replies
Seller_J3iQDS3k0Tutl
@Bryce_Amazon
@Dominic_Amazon
@Tatiana_Amazon
@Sandy_Amazon
Case ID 15884206301
TaylorR_Amazon
Hey @Seller_J3iQDS3k0Tutl, in order to investigate the missing shipments, you will need to go through that reconcile process starting with proof of ownership and proof of delivery.
