Negative feedback after the buyer requested the order to be cancelled.
On August 3, the buyer requested the order to be cancelled.
Today, Sept 4, she leaves a negative feedback, saying she didn't receive the order which she requested to be cancelled.
Why on earth buyers are allowed to leave feedback for an order they request to be canceled?!!
Mods Please help with this. Case# 15959894771
Negative feedback after the buyer requested the order to be cancelled.
On August 3, the buyer requested the order to be cancelled.
Today, Sept 4, she leaves a negative feedback, saying she didn't receive the order which she requested to be cancelled.
Why on earth buyers are allowed to leave feedback for an order they request to be canceled?!!
Mods Please help with this. Case# 15959894771
6 replies
Joey_Amazon
Hello @Seller_FMrdZl2cGcny0,
Thank you for utilizing the forums!
Based on the information you have shared, I will reach out to our internal team and review your request. I will post here any findings.
Thanks,
Joey
Seller_roNdLQpqbVoOH
An absolute flawed system.
A seller could do this all day and all night to a competitor.
Seller_slcJxslsNqLov
I fully agree with you on this it is obviously something Amazon has not thought of.
Amazon puts so many restrictions in place, but a simple restriction stopping buyers leaving feedback (or even a review) for an item a buyer has cancelled and was not shipped has not been thought of.
So many sellers suffer from such issues and Amazon needs to fix this to finally give sellers the protection that they need.
