Hello @WISH_ME_312,

This is Simon from Amazon.

Thank you for posting on the Forums.

If you want to raise a Case with our Seller Support Team, please do so by clicking on Help - Get Help and resources at the top-right corner in Seller Central.

You can then select the Category that is related to your question, otherwise you can select 'My issue is not listed'.

Please also note that this is the Italian Forum. In case you prefer communicating in English, you can also post a thread in our UK Forum.

Best,

Simon