Account balance not showing
My balance was over 200k and now it is showing as negative and nothing is in reserve
18 replies
Seller_nRFmxiQg4EGrw
Lot's of reports of balances not updating.
I've not heard of anyone reporting negative, but certainly something is up. I wouldn't worry about it until tomorrow.
Seller_0mMoKT98j067P
We have been experiencing the same issue since yesterday when I made my last withdrawal. According to the Payments dashboard, my beginning balance is 0. This is ridiculous.
Seller_mVg4syinqG6iu
This has been happening since Saturday. Transaction data for sales not showing up. Transaction data for purchased shipping labels not showing up. (But they are valid thankfully.) I have only seen a handful of orders actually post today which is a minimal amount from Saturday. It would be nice to get an update or notice from Amazon or a mod that there is a glitch going on and what is being done to fix the situation.
Seller_keSnEDesLFVwv
I borrowed it to bet on the Lakers. Fortunately, they won. I'll return your 200K tomorrow.
Seller_9z7K85RzAOGC9
My balance has disappeared as well. It's showing zero balance, zero sales, zero expenses and zero account level reserve. It all disappeard around midnight and I've been searching the seller forums since then to see if anyone else is having the same issue. Everything got wiped out suddenly. It was literally there and then when I looked again 30 minutes later everything disappeared. What a mess.
Case # 16807012721
Seller_C6n8F2BM1jwH9
Same here. my balance became 0 since my last withdrawal... no updated 2 days now...starting to worry about this...
Seller_EQlLF0v98bWcn
I think this is happening to almost everyone, an update from Amazon support would be nice
Seller_7sXhFet2lHCw2
Same here case number 16806618081 Please help!
Seller_Yk56A2G5jKjhY
Our balance is also missing. As of earlier today the previous date range report showed that the full balance (including reserved amount) was set to transfer to us, however the Disbursements page shows that is false. We just initiated a payment (we have daily disbursements) and now the previous date range (which was the current date range that was missing our balance) shows the same thing - that our full balance (that is missing in the "Statement View" section") is set to be transferred to us.
This is quite disturbing. Amazon, please acknowledge this issue and address it so we may stop panicking!
Seller_fruIUFIzSueHP
Is this Amazon's Christmas present too sellers.
My US sales zeroed out and they have been holding my UK & EU funds for the past 2 months and can not tell why
this is detrimental to us
