UK assitance required urgently
I am completely frozen out of my account, with no explanation or anything. I am stuck on a single screen with just text saying 'Invalid Charge Method' and a button saying 'View Charge Method'.
Due to this I am unable to access any support features in the control panel, therefore it is impossible to regain access to my account as amazon provide no email support.
I urgently require that a member of staff who can help me recover my amazon seller account, to contact me at the earliest opportunity.
UK assitance required urgently
I am completely frozen out of my account, with no explanation or anything. I am stuck on a single screen with just text saying 'Invalid Charge Method' and a button saying 'View Charge Method'.
Due to this I am unable to access any support features in the control panel, therefore it is impossible to regain access to my account as amazon provide no email support.
I urgently require that a member of staff who can help me recover my amazon seller account, to contact me at the earliest opportunity.
13 replies
Seller_wnGpi2m8p8AQf
So despite requesting urgent assistance, nobody even replies to the thread. I am really disappointed with my experience with amazon so far.
Sakura_Amazon_
Hello @Seller_wnGpi2m8p8AQf,
This is Sakura from Amazon. I see that you have already created a thread with this issue here: You must update your existing credit card information or add a new credit card to regain full access to this seller account. You were receiving assistance from @Julia_Amzn.
Did I understand correctly that you can't log in to your Seller Central Account? If your charge method is invalid, you still should be able to open the case with Seller Support, especially since you also have access to Seller Forums.
Could you share the full screenshot of the window from Seller Central and the information that you see there?
Please remember about covering any personal data.
Regards,
Sakura
