Order return as faulty pre approved what do i have to do
Hi all, I have a parcel coming back to me as an Amazon approved return it was faulty… I have been charged with a prepaid return label. As it seems the item was refunded and I have been charged with the label is that all I have to do ? I don’t have to refund anything else it is all ready done for me ?
Not sure as this is my first return that was Amazon approved and don’t want to click on anything and refund again
Thanks in advance
Order return as faulty pre approved what do i have to do
Hi all, I have a parcel coming back to me as an Amazon approved return it was faulty… I have been charged with a prepaid return label. As it seems the item was refunded and I have been charged with the label is that all I have to do ? I don’t have to refund anything else it is all ready done for me ?
Not sure as this is my first return that was Amazon approved and don’t want to click on anything and refund again
Thanks in advance
Seller_lppUbV3a3a0UT
No, you don’t need to issue a refund anymore, just wait till it arrives and hopefully it’s in good condition and it hasn’t been damaged by the buyer, if not then you can file a Safe-T claim with Amazon.
2 replies
Seller_lppUbV3a3a0UT
No, you don’t need to issue a refund anymore, just wait till it arrives and hopefully it’s in good condition and it hasn’t been damaged by the buyer, if not then you can file a Safe-T claim with Amazon.
