I want to update the product title but encountered 8541 error, use the template to delete and then update still failed!
Hello, I am a new Amazon seller and I am a bit overwhelmed when I encounter this problem for the first time.
I want to describe it as detailed as possible so that I can get better help.
When adding products, I forgot to check the product title, so my product arrived at the FBA center last week and was available for sale, but I found that my product title was not accurate. So I re-edited my product title and encountered error 8541.
I started to seek help from Amazon Seller Support, and he replied by email that I should use the template to delete the SKU, wait 24 hours, and then use the template to partially update.
I tried it as he said, but the template feedback is still error 8541.
I tried it in both the Spanish and French malls, but still can't solve this problem. What should I do?
I want to update the product title but encountered 8541 error, use the template to delete and then update still failed!
Hello, I am a new Amazon seller and I am a bit overwhelmed when I encounter this problem for the first time.
I want to describe it as detailed as possible so that I can get better help.
When adding products, I forgot to check the product title, so my product arrived at the FBA center last week and was available for sale, but I found that my product title was not accurate. So I re-edited my product title and encountered error 8541.
I started to seek help from Amazon Seller Support, and he replied by email that I should use the template to delete the SKU, wait 24 hours, and then use the template to partially update.
I tried it as he said, but the template feedback is still error 8541.
I tried it in both the Spanish and French malls, but still can't solve this problem. What should I do?
1 reply
Maya_Amazon
Hi @Seller_D1sNQy3IKkbGS, thanks for your patience.
This error occurs when a listing attribute, in this case the title submitted, corresponds to the product ID of an existing ASIN. This means a similar product was found in Amazon’s catalog and there is a discrepancy in the information provided by you versus what is recorded in Amazon’s product catalog.
Some attributes can be changed, some may be allowed to change slightly and some cannot change after ASIN creation. You can refer to the page : Error 8541 for more information.
If you problem is still not resolved, could you please provide me with the most recent case ID so I can check how we can help ?
Let us know.
Maya
