Hello @Seller_Bry2kzIat8EbX,

Ash here to assist. It has been understood that you need help with your account reactivation. Apologies for the inconvenience.

Please try the alternate option below :-

1. Go to Seller Central using the following link and sign in to your account when prompted:

https://sellercentral.amazon.com/mario/inpvMeeting/appointment/global/node/meetingNode/render

-- If you signed in from a new device, or if you deleted cookies, you will be redirected to the "Select a Merchant and Marketplace" page. In this case, from the "Select an Account" drop-down menu, select "United States." Make sure to select this option regardless of the Amazon store in which you registered your account.

2. Click "Select Account."

3. On the "Identity Verification" page, follow the on-screen instructions depending on your selected option for identity verification.

-- If you opted to complete the identity verification by joining a video call, you will be required to show our associate an original copy of the identity document that you provided when you registered your account. We do not accept any new documents.

a) Select "Join a video call with an Amazon associate."

b) Follow the prompts to schedule a video call and select a date and time slot for your appointment from the available options.

c) Review the appointment time and the other resources to prepare for the video call.

d) Click "Next" to confirm the appointment.

We will send you a confirmation email within 24 hours after you schedule your appointment. The email will include instructions on how to join the video call.

If you still face any errors, please share the screenshot here. The forums community and I, are here to assist with your concerns.

Regards,

Ash.