Hi Everyone,

My United Kingdom account started to being reviewed with below e-mail without being suspended. I am adding mails and my appeals as italic and underlined and my comments as bold.

Your Amazon seller account has been placed under temporary review. This review period will provide us time to confirm delivery of your recent seller-fulfilled orders. The review period should not exceed 30 days. While your account is under review, your seller-fulfilled offers have been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement (https://sellercentral.amazon.com/gp/help/external/G1791). Funds will remain in your account, but you will not be able to receive any disbursements during the review period.

After I sent a appeal, I received another mail which asked from me proof of deliveries of my orders. Since I have 17 orders, I sent screenshots of cargo tracking page which states delivered.After that, I received below mail.

What is happening?

We do not have enough information to reinstate your account for one or more of the following reasons:

-- Evidence of delivery or verify that currently uploaded tracking information is correct. Tracking information may be provided in the Manage Orders section of your seller account. This may include buyer confirmation of receipt or proof-of-delivery documentation.

-- You may be missing critical business information from your account to validate positive buyer-seller history across other sales channels. Provide supporting documents that includes but are not limited to business website and email or company bank information.

-- We have observed a significant increase to your sales or an unusual change in your selling patterns. Please provide us supporting evidence that you have inventory to fulfill all of the orders placed. This includes but is not limited to copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days.

I sent very detailed appeal for above mail by adding all necessary documentation with signed proof of delivery. You can see my appeal as below.

Dear Amazon Team,

I have received your notification regarding the restriction of my Amazon store, and I would

like to express my understanding of the issues at hand. I highly value operating as a

trustworthy business partner on the Amazon platform, and I am determined to take the

necessary steps to address the reasons for this restriction.

To understand and rectify the issues, I have initiated the following corrective actions:

• Product Review: I am reviewing the products listed in my Amazon store to ensure

that they fully comply with Amazon's policies and requirements. I am revising

product descriptions, pricing, and images as necessary.

• Inventory Management: I am continuously monitoring product inventory and taking

measures to prevent stock shortages.

• Customer Service Improvements: We are working to provide faster and more

effective customer service to enhance customer satisfaction.

• Returns and Refund Policies: Our top priority is to present clear and transparent

return and refund policies to improve customer satisfaction.

• Pricing: I conduct market analysis to follow competitive pricing strategies and update

prices as needed.

I am confident that these actions are in line with the Amazon platform and will contribute to

resolving the issues. Furthermore, I reaffirm my commitment to reviewing and correcting any

listings containing missing or erroneous information.

I emphasize my determination to maintain my collaboration and compliance with Amazon. I

am dedicated to conducting business smoothly on the Amazon platform and aiming to

maximize customer satisfaction.

I kindly request that you review my store's restrictions and take the necessary steps to lift the

restrictions, considering these corrective actions. If you require any additional information or

documentation, I am ready to provide it at your convenience.

Yours sincerely,

[LIANN STORE]

How long you have been in business.

Dear Amazon Team,

I have been operating on your platform since my seller account was approved on

October 20, 2023. I added my first product to my store on October 22, 2023, My first

sale is Thursday, October 26, 2023.

During this time, I have been meticulously conducting my operations in accordance with

Amazon's policies and guidelines. Maximizing customer satisfaction and conducting business

in compliance with Amazon's policies are my top priorities. I would like to emphasize my

commitment to continuing our collaboration.

Anticipated monthly sales on Amazon.

Dear Amazon Team,

Throughout my time operating on the Amazon platform, I have observed fluctuations in my

monthly sales, which can vary from one period to another. Particularly during these times, we

anticipate fluctuations in our monthly revenue.

I appreciate Amazon's flexible approach to accommodating this variable monthly revenue. It

allows us to maintain business flexibility and better serve our customers.

During this period, I have been committed to managing my store on the Amazon platform to

the best of my abilities and focusing on enhancing customer satisfaction. I will continue to

take the necessary steps to increase monthly revenue during any given period.

The address (URL or store address) of other stores where you sell

these products.

Dear Amazon Team,

I wish to inform you that my store operates exclusively on the Amazon platform as the sole

sales channel. I do not sell products or services on any other platform and conduct business

solely through Amazon.

In this context, my primary focus is on my collaboration and relationship with Amazon. I

remain committed to full compliance with Amazon's policies and guidelines. I am prepared to

do everything in my power to enhance customer satisfaction and remain a reliable business

partner on the Amazon platform.

GSTIN, VAT ID, Tax ID or Dun and Bradstreet (D-U-N-S) number.

I added the file.

Dear Amazon Team,

I want to confirm that I have provided all the requested information in full and have taken

necessary actions to address the issues that have arisen. We have taken a constructive

approach to these matters and addressed each issue individually.

I wish to emphasize our desire to continue doing business on the Amazon platform. We are

committed to working diligently to serve customers and grow our business on your platform.

I would like to reaffirm my determination to maintain our collaboration with Amazon and to

successfully continue selling on the Amazon platform. We are ready to provide any additional

information or documentation if required.

Sincerely,

[LIANN STORE]

Now, I have received last e-mail again without any change. I have checked policies, seller university and this form in order to write good appeal with POA for my account reivew. I don't know what else I can do better. Could you please help me to get through this problem?