DE shipment not being accepted by FBA
Hello Sellers,
we have recently been facing issues with our shipments. When the shipment reaches FBA warehouse the warehouse says it is invalid and do not accept the shipment. when we try to contact Amazon to know more they say ask your carrier and even the carrier does not have more information except that they refused to accept the delivery. Our Carrier is FedEx, has anyone else facing this issue?
DE shipment not being accepted by FBA
Hello Sellers,
we have recently been facing issues with our shipments. When the shipment reaches FBA warehouse the warehouse says it is invalid and do not accept the shipment. when we try to contact Amazon to know more they say ask your carrier and even the carrier does not have more information except that they refused to accept the delivery. Our Carrier is FedEx, has anyone else facing this issue?
3 replies
Rachelle_Amazon
Hi @Seller_mZzI4b6keJRzz,
could you please provide me with the case ID in which the support told you to contact the carrier?
Best Regards
Rachelle
