Cant add images to product variations
Trying to add product variations to my listings but when I get to the part where I need to add images it says that 0 out of 0 images are allowed. Won't let me continue without adding an image for each variation but also says the maximum allowed images is 0. Anyone else having this issue or know how to solve it?
Cant add images to product variations
Trying to add product variations to my listings but when I get to the part where I need to add images it says that 0 out of 0 images are allowed. Won't let me continue without adding an image for each variation but also says the maximum allowed images is 0. Anyone else having this issue or know how to solve it?
8 replies
Glenn_Amazon
Hi there @Seller_BreR8SjUPE4G0,
I'm sorry you are having this issue with your Variations. I've never heard this specific error but I would recommend you reach out to Seller Support to review. It may be that you are using a Variation Theme that doesn't allow image differences (for example only using a Size Theme). Once you work with Seller Support you can provide your Case ID to me here and I can review and see if there are any other insights I can provide. Thank you for your understanding.
-Glenn
Seller_rTXEzms458uPY
I'm having this same issue if anyone found a solution.
Seller_Ggt6s7zXEwLbA
Same problem. It's ridiculous. I did find another thread where the moderator ended up suggesting creating a brand new product listing for the variations, which of course creates a duplicate for the original listing I'm trying to add variations to - and of course means all the sales and SEO data for the original listing is lost.
Glenn_Amazon
Hi there everyone,
Thank you for reaching out with your concerns with your Variations. There are many different possible reasons that you might have difficulties updating the images to a listing or variation however in order to investigate we will need more details. In general I recommend you provide your most recent Seller Support Case ID and a description of the error you see when you try to make changes. Given the age of this thread I recommend you create a new thread with your details for faster possible resolution. It may be required that you create a new variation depending on the issue, however it should not impact your products sales rank. Thank you for your understanding.
-Glenn
