Missing Inventory FBA
Hi,
My inventory arrived at the Amazon warehouse, but Amazon is saying 25 items of one SKU missing in one box. We sent 10 boxes and each box has Multiple SKU. But in BOX 9 of our Packing list, 25 items of one SKU are missing. This is alarming as the shipper is our own Subidiary company overseas, and warehouse is our own. We have checks and balances in place to ensure accountability before shipment.
I have raised a Case nearly a week back, but have received no updates. Any suggestions to escalate this issue, as I see several cases of missing inventory on the forum.
Best Regards,
ben john
5 replies
Seller_Qbd0RsfZFEZBY
This is just part of the job. As an Amazon FBA seller you will have to put systems into place to manage missing from inbound and warehouse lost as well as returns.
When you determine there is a loss you can open a case for reimbursement.
Be specific when opening the case.
Specifically state ASIN ------- FNSKU----- Shipment ID -------Items missing from inbound (or) warehouse lost (minus sign) # of missing items
Jameson_Amazon
Hi @Seller_d3Ty1DAmGPIeb,
Thank you for reaching out on the Seller Forums! Happy to see that you have received some helpful advice in the replies here.
Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.
If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a further look!
Thanks again,
Jameson
Seller_OVaHKNw9M8Ya0
they are stealing our inventory, they have lost several thousand dollars of my inventory. I wrote an email to the POS Ceo Andy Jassy the f...coward had his assistant send me a link to the FAQs section. I am filing everyday a report to each State General's Attorneys office in the U.S> so far I have filed a complaint in 3 states, the FTC, the department of commerce, I wrote to my Governor, the Governor of Seattle. Tomorrow I am writing a letter to the office of the President . These f... POS thieves and crooks are getting away with crime. Everyday they continue to lie to me about the inventory they stole from me I will file another report with another state. I will file a small claim in the Florida Court System and Dominic never does sh.....t. He eventually ignores you like the F... coward Andy Jassy, I have included Carol, Dominic, Andy Jassy in all my complaints.
If any of you have any courage at all, you should do the same, these a holes can't continue to get away with this issue of theft and mishandling of our invested money. Stop being cowards and fight this monster
