Has anyone EVER had an issue resloved with Amazon support?
I have been trying for over a week to list ONE product. First it was deleted SKUs that Amazon was generating. I bought new UPC codes for my ONE product. Finally it shows listed, but Unavailbe. Now I talk to support for the 16th time in the last 6 days and they tell me I CANT sell on Amazon. I ask why and the response was, update your inventory then you can. I don't think a single Chat Rep has any idea what is going on. Is there ANYONE that can help me list one product that I custom make and ship? I have never had a poorer experince with a company in my entire life.
Has anyone EVER had an issue resloved with Amazon support?
I have been trying for over a week to list ONE product. First it was deleted SKUs that Amazon was generating. I bought new UPC codes for my ONE product. Finally it shows listed, but Unavailbe. Now I talk to support for the 16th time in the last 6 days and they tell me I CANT sell on Amazon. I ask why and the response was, update your inventory then you can. I don't think a single Chat Rep has any idea what is going on. Is there ANYONE that can help me list one product that I custom make and ship? I have never had a poorer experince with a company in my entire life.
2 replies
Seller_rI7BZIczK8iAC
If you don't send inventory to FBA, of course it shows Unavailable. You can't buy something on Amazon if Amazon has nothing to send to the customer.
If they say "update your inventory" THEY have an
You have to update your inventory! Or you send to FBA or - in case of FBM - you put a number in your "Manage Inventory".
... and you have seen nothing yet...
Cooper_Amazon
Good Evening @Seller_4EyuaxjMjzLp6,
Apologies that this experience has been pretty frustrating. Since you mentioned you already reached out to Selling Partner Support regarding this issue, could you please share with us the latest CASE IDs you filed with them so we can go ahead and see what next steps can be taken.
Looking forward to helping you out with this conundrum soon. Hope you have a good weekend!
Sincerely, Cooper_Amazon
