Listing shows "Non-returnable due to Food safety reasons" but allows a "gift receipt for easy returns"
I believe this might be a bug on Amazon's side. I'm unsure how to report it, so I wanted to reach out for help.
My listing shows "Non-returnable due to food safety reasons" but it also offers the option for a "gift receipt for easy returns." Since I’m in the dietary supplements category, returns shouldn’t be allowed, so I’m concerned that the gift receipt option might accidentally enable returns. This could be an edge case worth looking into.
Thank you!
Listing shows "Non-returnable due to Food safety reasons" but allows a "gift receipt for easy returns"
I believe this might be a bug on Amazon's side. I'm unsure how to report it, so I wanted to reach out for help.
My listing shows "Non-returnable due to food safety reasons" but it also offers the option for a "gift receipt for easy returns." Since I’m in the dietary supplements category, returns shouldn’t be allowed, so I’m concerned that the gift receipt option might accidentally enable returns. This could be an edge case worth looking into.
Thank you!
1 reply
Joey_Amazon
Hey @Seller_zabIVdNFUqT0W,
Thank you for posting here at the forums!
Great catch! I totally agree, that option should not appear for categories that exist under the "Non Returnable due to Food Safety reasons". I will connect with our internal team and bring this matter to their attention.
Thanks,
Joey
