I need to reactivate my seller account - Canada
CASE # 15973867971
My listing status remains inactive for CANADA, but it is active for United States. The “Reactivate Account” banner link is not present, neither the ""Identity Verification" banner. And the two links that Amazon Selling Partner Support sent me (Begin Verification in North America) does not work. Those links only takes me to another information page, but they does not allow me to attach any document, nor validate or reactivate anything. And they still keep sending me the same link every time that I report the issue. How can I reactivate my account?
I need to reactivate my seller account - Canada
CASE # 15973867971
My listing status remains inactive for CANADA, but it is active for United States. The “Reactivate Account” banner link is not present, neither the ""Identity Verification" banner. And the two links that Amazon Selling Partner Support sent me (Begin Verification in North America) does not work. Those links only takes me to another information page, but they does not allow me to attach any document, nor validate or reactivate anything. And they still keep sending me the same link every time that I report the issue. How can I reactivate my account?
3 replies
Seller_y7W9ccUlauftE
I have you tried clicking on Vacation settings in the Store Status section of
sellercentral.amazon.ca/global-dashboard
Ricardo_Amazon
Hello @Seller_sScsIVhmQgvQe,
Ricardo from Amazon here.
Checking at your account I see your listings are now active in Amazon Canada.
I am glad to see the issue was resolved.
