A-to-Z claims are reviewed entirely by bots. the A-to-Z complaint was denied less than an hour later.
Why is Amazon arranging for bots to handle even the most important Amazon Transaction Protection Claims team. My complaint doesn't make a lick of sense. It will be rejected by Amazon in less than an hour. Why don't you just remove the complaint button for A-to-Z claims, scrutinize our seller's expectations and let you Amazon handle it.
701-3511259-9603434
702-7262997-2700252
702-0969856-1943465
701-6270050-1949810
701-4605980-8452250
702-3664044-6102600
@Sunnie_Amazon @Ricardo_Amazon @Jurgen_Amazon @Lucre_Amzn
A-to-Z claims are reviewed entirely by bots. the A-to-Z complaint was denied less than an hour later.
Why is Amazon arranging for bots to handle even the most important Amazon Transaction Protection Claims team. My complaint doesn't make a lick of sense. It will be rejected by Amazon in less than an hour. Why don't you just remove the complaint button for A-to-Z claims, scrutinize our seller's expectations and let you Amazon handle it.
701-3511259-9603434
702-7262997-2700252
702-0969856-1943465
701-6270050-1949810
701-4605980-8452250
702-3664044-6102600
@Sunnie_Amazon @Ricardo_Amazon @Jurgen_Amazon @Lucre_Amzn
3 replies
Ricardo_Amazon
Hello @Seller_LtCxu1GTO9roo,
Ricardo from Amazon here.
701-3511259-9603434: claim was withdrawn and no hit to your ODR.
702-7262997-2700252: item still in transit, it has missed the estimated delivery date.
702-0969856-1943465: estimated delivery date was 6/27, item was delivered 7/16.
701-6270050-1949810: estimated delivery date was 7/2, item was delivered 7/17.
701-4605980-8452250: claim was withdrawn, no impact to your ODR.
702-3664044-6102600: claim withdrawn, no impact to your ODR.
After reviewing the order IDs you provided, it seems customers initiated the A-to-Z claims because their items were not delivered in time.