Hi. I sent in items that I had labelled but forgot to add to inventory in one of my box shipments that I sent in.

Ive asked associates 3 times for help, but still can't get it solved. The box it was sent in is recieved in full and they have confirmed the ASIN (item/s) recieved

They said to check inbound performance, but nothing there.

What is the best way to solve this?

I thought they could either add to inventory (all already labelled) and add any fees, or at least return them

Any help, and the correct steps appreciated.

Thanks,

Nate.