Restricted Editing - Handmade Listings Changed from Generic to Brand Name
Here's what seems like a new issue. I'm unable to edit any of my listings - banner shows "Restricted editing" as I'm not the brand owner. All handmade listings should fall under the "generic" brand name if you are NOT setup with a Amazon Brand Registry/trademark, however all my listings have been changed by Amazon to show our business name as the brand and won't allow me to edit from the Inventory page.
Anyone else seen this an know what the fix would be? We've been on Amazon Handmade since 2015 and this is the first issue for us.
Restricted Editing - Handmade Listings Changed from Generic to Brand Name
Here's what seems like a new issue. I'm unable to edit any of my listings - banner shows "Restricted editing" as I'm not the brand owner. All handmade listings should fall under the "generic" brand name if you are NOT setup with a Amazon Brand Registry/trademark, however all my listings have been changed by Amazon to show our business name as the brand and won't allow me to edit from the Inventory page.
Anyone else seen this an know what the fix would be? We've been on Amazon Handmade since 2015 and this is the first issue for us.
5 replies
Seller_7UdI0hVdHh441
my issue is similar but instead I can’t list anything new because it ls requiring a upc even though handmade has always been exempt from needing a upc. I have a brand and it still is require a upc for a new listing.
Rose_Amazon
Hi @wood_couple,
Thanks for the post. Can you share the case id that you opened with Seller Support.
Thanks in advance.
Rose_Amazon
priscilla_amazon
Hi @Seller_NS7iEQmjqdj8i and @User1 thank you for sharing this! Our team is investigating this issue. I'll update this thread once I have information!
priscilla_amazon
Hello! Thank you for sharing this feedback and for your patience over the last few days. Please see our latest update: Update on the Handmade Listing Process
