We are not accepting applications to sell ERROR.
Hello @Manny_Amazon,
I have exactly the same issue.
I own a established supplements brand and i successfully brand registered under dietary supplements category through amazon to list my product.
I have successfully created other supplements a while ago. no problem.
I recently created a listing, Everything was fine.
The listing is not removed. Detail page is visible.
but suddenly getting this error when try to edit the listing
1. Selling Application
We are not accepting applications to sell:
- Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
- Other product(s)
PLEASE NOTE: There is no option to request approval by providing documentation and no email or performance notification on from amazon as well.
I'm the brand owner of this supplements brand.
all our products are dietary supplements category. We cannot sell anything other than dietary supplements category. I'm sure this is an error and need to be resolved.
I have opened a different discussion to this matter with specific details
Discussion name: We are not accepting applications to sell ERROR
Please kindly have a look at this and resolve this matter.
You are the only hope i have.
Thanks
We are not accepting applications to sell ERROR.
Hello @Manny_Amazon,
I have exactly the same issue.
I own a established supplements brand and i successfully brand registered under dietary supplements category through amazon to list my product.
I have successfully created other supplements a while ago. no problem.
I recently created a listing, Everything was fine.
The listing is not removed. Detail page is visible.
but suddenly getting this error when try to edit the listing
1. Selling Application
We are not accepting applications to sell:
- Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
- Other product(s)
PLEASE NOTE: There is no option to request approval by providing documentation and no email or performance notification on from amazon as well.
I'm the brand owner of this supplements brand.
all our products are dietary supplements category. We cannot sell anything other than dietary supplements category. I'm sure this is an error and need to be resolved.
I have opened a different discussion to this matter with specific details
Discussion name: We are not accepting applications to sell ERROR
Please kindly have a look at this and resolve this matter.
You are the only hope i have.
Thanks
11 replies
Seller_tDuXExmzCFW42
Good morning.
I'm having the same exact issue, with the same response.
I am the brand owner [RIKER REGIMEN], trying to list my FIRST product on Amazon.
I have all of the required compliance documentation ready to upload
It's been an unbelievably frustrating experience, to say the least.
Seller support is useless.
I have no way of resolving this issue.
Any help or advice is appreciated.
Thanks.
AR//
Seller_PjklzlwDl70iN
Hi @Glenn_Amazon and @Manny_Amazon
I noticed that you’ve helped other sellers resolve similar issues. Could you kindly assist me with this?
Thank you in advance!
Cooper_Amazon
Good Evening @Seller_PjklzlwDl70iN,
I wanted to share an update with you as I reviewed your case ending in 3721 associated to your request to list ASIN ending in H24L.
This situation has been coming up often on the forums in which seller's are getting the notification: "We are not accepting applications to sell: Other Human Ingestible products in New, Used, Refurbished, Collectible condition(s)," and in previous escalation I have seen success with clearing this process in sellers who are Brand Registered. If you would like to learn more about Brand Registry, feel free to check out this link -->HERE<--
Please let us know if you have any additional questions about the information shared above.
Sincerely, Cooper_Amazon
Seller_PjklzlwDl70iN
Hello @Michelle_Amazon
When I try to edit the listing after creating the ASIN B0DXF1H24L
and ASIN B0DXKJKB14, it show 'You need approval to list this ASIN.'
After clicking 'Request approval' the page show 'We are not accepting applications to sell.
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)'
We are the brand owner and creator of this ASIN, now this ASIN is Active but cannot be edited, we also tried to create a new ASIN but after a while it turns into Inactive.
I kindly request your assistance in this Case ID: 17295835611
I would greatly appreciate your help in resolving this matter.