I can't update the US product listing title even though I am the brand owner.
Hello,
We have just created a link to our new product with a few random letters in the title, and now the product is about to go on sale. However, we can't change the title when editing in the backend and uploading using the form, and we've spoken to customer service a few times to fix the problem. I hope Amazon team can help me to refresh this title! Thank you very much!
case id is 14532527101.
@Micah_Amazon@Jim_Amazon@Quincy_Amazon@Steve_Amazon@CR_Amazon
I can't update the US product listing title even though I am the brand owner.
Hello,
We have just created a link to our new product with a few random letters in the title, and now the product is about to go on sale. However, we can't change the title when editing in the backend and uploading using the form, and we've spoken to customer service a few times to fix the problem. I hope Amazon team can help me to refresh this title! Thank you very much!
case id is 14532527101.
@Micah_Amazon@Jim_Amazon@Quincy_Amazon@Steve_Amazon@CR_Amazon
3 replies
Seller_rI7BZIczK8iAC
Please learn Amazonish:
That thing is called "listing".
That thing is called "seller support", you are a seller and not a customer.
If the product is new without inventory, the simplest way is to take a new UPC from GS1 and to create a new listing. Wait some days to see if the system will accept it.
Cooper_Amazon
Good Evening @Seller_l80KeCf6TYDVX, it looks like you were able to get receive some guidance regarding editing your listing from one of our seasoned sellers, @Seller_rI7BZIczK8iAC.
If their reply helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.
I also reviewed CASE ID 14532527101 and it looks like Seller Support was able to approve "your request to change the Title attribute, and you can relist the product after 24 hours using the updated product data."
Please let us know if you are still experiencing issues editing the title and we can revisit the case. Have a good night. Sincerely, Cooper_Amazon
