Account on Hold
I am selling an Amazon and my account is on hold and they request for the documents and I uploaded already but they closed my account and I am unable to login my seller account and I invest a lot and my orders all still active and receive orders from customers but I don't know what is the issue and I contacted amazon customer support for multiple time but they still saying it will take 24 hours and now I received email which says your account is closed.
anyone faced before this?
Account on Hold
I am selling an Amazon and my account is on hold and they request for the documents and I uploaded already but they closed my account and I am unable to login my seller account and I invest a lot and my orders all still active and receive orders from customers but I don't know what is the issue and I contacted amazon customer support for multiple time but they still saying it will take 24 hours and now I received email which says your account is closed.
anyone faced before this?
2 replies
Simon_Amazon
Hello @Seller_99OaEDWZ5ItLa,
Here Simon from Amazon.
As your query is related to Account Health, I will redirect this case to the team.
Please expect a response from them.
Best,
Simon
Ash_AMZ
Hello @Seller_99OaEDWZ5ItLa,
Ash here to assist. It has been understood that you need help with your account reactivation.
As requested by @Simon_Amazon, kindly share the deactivation notification over this thread.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
