Amazon Sellers Account Hacked By a Past Employee
Our account has been hacked by a past employee who was given admin rights. This past employee has also stated a disbursement on 04/08/24 that needs to be canceled immediately as it's still in processing. I need all account rights moved from this perpetrator. At this point, I can not view anything as the perpetrator has removed all of my rights as well. Please help as I've tried other ways and it seems that the movement is stagnant. Trying to get the disbursement canceled first as its already been 8 days and is set to be transferred soon.
Case IDs pertaining to this case
15124609491
15124640081
15124560751
Amazon Sellers Account Hacked By a Past Employee
Our account has been hacked by a past employee who was given admin rights. This past employee has also stated a disbursement on 04/08/24 that needs to be canceled immediately as it's still in processing. I need all account rights moved from this perpetrator. At this point, I can not view anything as the perpetrator has removed all of my rights as well. Please help as I've tried other ways and it seems that the movement is stagnant. Trying to get the disbursement canceled first as its already been 8 days and is set to be transferred soon.
Case IDs pertaining to this case
15124609491
15124640081
15124560751
1 reply
Stevie_Amazon
Hi there @Seller_cxeQsw9vRhyRL,
I do apologize for the time it has taken for the moderating community and I to engage with you here. Your patience is greatly appreciated.
I understand you have concerns regarding a previous employee logging into your account.
I suggest updating your user permissions with the main user profile. If you have not already, I also urge you to update your login settings, If you do not already, please enable a two-step verification method.
Let us know if you still need assistance, as the moderating team, forums community, and I are here to support you!
All the best,
Stevie
