Ordering Pending from FBA
I have recently listed a product with Amazon FBA fulfilment.
The main page shows as 7 units sold which is a good start, but when I dig into the orders themselves, I notice that they are all pending?
In the Manage Orders section
Order status column, all 7 out of 7 of my orders in the past 3 days are showing as Awaiting payment verification
I am unable to see any information about the buyer(s) to notice if its the same buyers or different ones.
Is this normal to see in the first few days of selling?
Ordering Pending from FBA
I have recently listed a product with Amazon FBA fulfilment.
The main page shows as 7 units sold which is a good start, but when I dig into the orders themselves, I notice that they are all pending?
In the Manage Orders section
Order status column, all 7 out of 7 of my orders in the past 3 days are showing as Awaiting payment verification
I am unable to see any information about the buyer(s) to notice if its the same buyers or different ones.
Is this normal to see in the first few days of selling?
2 replies
Seller_4BoJ7H9WwvZH3
We sometimes have "Pending " status on FBA orders for up to 2 weeks.
This happens when either the items are waiting to be picked / packed and dispatched (first few hours to a day) or when Amazon is not able to process the customer payment due to funding source issues like expired cards etc
Spencer_Amazon
Hello @Seller_c7mQ6UIUCYDju,
Thank you for posting on the seller forums.
I am Spencer with Amazon.
I would advise you to check out your notifications.
Please go to:
Menu > Performance > Performance Notifications.
There may be important updates for you.
Please let me know if there is anything else with which I can help you.
Regards, Spencer
