Turn off weekend delivery for seller fulfilled orders - Shipping Setting Automation
We recently set up Shipping Setting Automation for our seller fulfilled orders. However, Amazon is assuming that the carrier will deliver on weekends and is setting up expected delivery dates for this Saturday (tomorrow) when the carrier will actually deliver it on Monday. We use our own carrier (not Buy Shipping). I won't go into detail, but we can't use Buy Shipping based on our operations at this time.
How do I turn OFF weekend delivers within Shipping Setting Automation? Everything else with SSA has been going great - I love it. With the huge exception of it saying we'll be able to deliver on Saturdays. Our on time delivery rate is going to tank because of all the orders from this week that Amazon promised a Saturday delivery when in reality it's going to get delivered on Monday.
2 replies
Dominic_Amazon
Hi @Seller_9W2kRFvevaGCQ,
Dominic from Amazon here, I am glad most of the SSA change has been smooth and a positive! I have reached out to our internal teams to provide more insight around your question on weekend delivery.
Best,
Dominic
Seller_uHl2nxzhAknyR
hi doninic, i really need help with our SSA settings, we are shipping from the middle of america and our recent metrics are giving us a sudden problem, i am looking for a quick consul to help me as a seller that has been selling for numerous years on here. can you reach out to me today
this is an emergency, as suddenly our sales have diminished and i have been studying and reading for the past 2 hours and cannot get the support i need
