Business order, no invoice
Hi all,
I sold something through the business pricing function, and I understand I need to upload an invoice.
However, we aren’t VAT registered, will this be an issue?
If this is an issue, would refunding the order mean this voids the issue im having?
Business order, no invoice
Hi all,
I sold something through the business pricing function, and I understand I need to upload an invoice.
However, we aren’t VAT registered, will this be an issue?
If this is an issue, would refunding the order mean this voids the issue im having?
Maja_Amazon
@AD_LUNAM_LTD happy to see you got your question answered! There is an option to mark specific post as solution if you would like to 
@Other Sellers thanks for all the inputs!
40 replies
Seller_esvgLzKXw2YAl
You still need to provide an invoice.
Use something like Invoice generator to do it.
You just don’t provide a VAT invoice, but a invoice nonetheless.
And no, refunding the order is not a solution.
Seller_DROodOAYHftnc
For future refence you can declare your VAT exempt status and Amazon will automatically upload an invoice/receipt for orders marked as from Business Customer.
Use the link below:
Amazon generated invoices (recommended)
Amazon can generate VAT invoices or receipts on your behalf at no cost and make them available for customers to download. VAT registered sellers can activate the VAT Calculation Service and benefit from automated invoice generation. Sellers exempt from VAT registration in both the EU and the UK can declare their VAT exemption status and benefit from automated receipt generation.
However, as Neil says, you will need to manually upload a receipt for the current one.
Many of us used www.invoice-generator.com.
Create the invoice, make no reference to VAT, download to your device then upload to Amazon on the tab on your shipped order page.
There are others
Seller_Zm6mSLypM9kp8
He sold the item using Business Pricing which would be shown as VAT included to the business customer and that business customer would expect to reclaim that from HMRC.
But as the OP is not VAT registered and can’t give a VAT invoice, that business customer won’t be able to claim that amount and hence he will be worse-off by that VAT element of the price.
As it is the mistake of the OP to specify the business price, he should refund the VAT element to compensate for the loss of the business customer as they can’t reclaim it from HMRC.
It is not a legal requirement but a gesture of goodwill by the OP as I would have done that to avoid any negative feedback or A-Z by the business customer.
