MY ACCOUNT WAS SUSPENDED WITHOUT ANY REASON. FOR NO REASON
My account was placed under fast sale review on 15/12/2023. On January 5, I received an A TO Z complaint regarding an order. Amazon found the customer right and the product was refunded. On January 8, my flash sales review was removed and I started selling where I left off. On January 20, I met with an Amazon partner to get information about my A TO Z complaint. I said that I wanted to appeal again and the Amazon partner forwarded my situation to the claim team. After a certain period of time after the conversation ended, my seller submissions were disabled and all of the products I listed became inactive. I contacted the Amazon partner to get help, but the team to which the Amazon partner informed my situation suspended my account and made my products inactive. WHEN THERE IS NO REASON. I did not receive any e-mail or notification regarding why my account was suspended. My account was suspended for no reason. There is no possibility of closure due to A TO Z complaint because the complaint came on January 5th and the review on my account was removed on January 8th. If it was due to A TO Z complaint, the review would never be removed. Please help me. My seller shipments have been disabled in my account for no reason. Please help me.
MY ACCOUNT WAS SUSPENDED WITHOUT ANY REASON. FOR NO REASON
My account was placed under fast sale review on 15/12/2023. On January 5, I received an A TO Z complaint regarding an order. Amazon found the customer right and the product was refunded. On January 8, my flash sales review was removed and I started selling where I left off. On January 20, I met with an Amazon partner to get information about my A TO Z complaint. I said that I wanted to appeal again and the Amazon partner forwarded my situation to the claim team. After a certain period of time after the conversation ended, my seller submissions were disabled and all of the products I listed became inactive. I contacted the Amazon partner to get help, but the team to which the Amazon partner informed my situation suspended my account and made my products inactive. WHEN THERE IS NO REASON. I did not receive any e-mail or notification regarding why my account was suspended. My account was suspended for no reason. There is no possibility of closure due to A TO Z complaint because the complaint came on January 5th and the review on my account was removed on January 8th. If it was due to A TO Z complaint, the review would never be removed. Please help me. My seller shipments have been disabled in my account for no reason. Please help me.
6 replies
Seller_ZVAz3d5lZuGid
You will have received an email notification of the reason for deactivation - they do not just suspend without a reason.
Seller_o8kPGoLlggPEg
open case with amazon with proper details and proofs with screen shots and every minor details, whatever you can possibly attach to prove that you was'nt deserved to be suspended !