Account Suspended - Need further verification
So, I decided to start selling on Amazon UK. I created an LLC in one EU countries. I collected all the needed documents, had them translated into English with authorized translator agency, and got 2(!) documents proving registered address (telecom line and company credit card statement).
After submitting all docs I was sitting patiently waiting for approval. In 10 days I received email from seller support asking for additional documents regarding products I plan to sell, etc. Which led me to believe that I have passed seller identity test, and now need to do some final check. To be 100000% sure I even contacted seller support asking what EXATLY they need, and they stated- just reply to email in text, thats it. So I did, and after 3 days - Your account suspended, we will not revert back to your email…
So I decided to go for Case Appeal, and made an appeal case, stating all the above and filed it.
Monday I received a note - congratulations, you can start selling on Amazon, your account verified!
Tuesday I received a note - your account is suspended and needs further verification, that needs to happen in 24 hours.
Then I contacted them with another 3 e-mails - still receiving the same text…
Anyone can suggest what should be my next course of actions?
Snips of communication enclosed:
Account Suspended - Need further verification
So, I decided to start selling on Amazon UK. I created an LLC in one EU countries. I collected all the needed documents, had them translated into English with authorized translator agency, and got 2(!) documents proving registered address (telecom line and company credit card statement).
After submitting all docs I was sitting patiently waiting for approval. In 10 days I received email from seller support asking for additional documents regarding products I plan to sell, etc. Which led me to believe that I have passed seller identity test, and now need to do some final check. To be 100000% sure I even contacted seller support asking what EXATLY they need, and they stated- just reply to email in text, thats it. So I did, and after 3 days - Your account suspended, we will not revert back to your email…
So I decided to go for Case Appeal, and made an appeal case, stating all the above and filed it.
Monday I received a note - congratulations, you can start selling on Amazon, your account verified!
Tuesday I received a note - your account is suspended and needs further verification, that needs to happen in 24 hours.
Then I contacted them with another 3 e-mails - still receiving the same text…
Anyone can suggest what should be my next course of actions?
Snips of communication enclosed:
2 replies
Seller_EJIX7rqDNQJi2
I am sorry to hear that your Seller Account has been deactivated, this is basically a verification related suspension and these are now very common.
Based on the previous threads where this exact suspension type was discussed, Amazon should request you to provide them additional information through a banner which should appear in the “Account Info” section of your account:
https://sellercentral.amazon.co.uk/hz/sc/account-information
In case you don’t hear from Amazon again, then try opening a case with the Seller Support under “Account Verification” and submit the following:
–Utility bill with name and address visible
–Business license, if applicable
–If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.
Seller_tupY6WDXjhazk
I received the same info from Amazon 26 SEPTEMBER AND THE SAME TIME 
