Hello @Seller_uNOzQqa8ZfEVy,

Thank you for posting your concerns with an INFORM request.

Seller_uNOzQqa8ZfEVy

About 3 weeks ago, I was prompted to reverify my information. I have been a seller on Amazon for around 15 years and nothing has really changed. I certified everything and the notice went away.

About a week ago, I got a notice on the Seller Account APP that said my account was at risk of deactivation. I went to the desktop website and noticed that it was prompting me to re-verify my Tax Information under Settings>Account Info. I did not have a banner anywhere else on the site, only on this page. I verified my info and I got a success message. After that, on the Account Health page it said "Thank you for completing the INFORM act".

It concerned me that, had I not clicked into Settings>Account Info, I would not have seen that notification. So I checked it again today and it said I needed to re-verify again. I talked to Account Health and they told me it looks fine on their end, but to just re-certify again to see if it goes away.

Is anyone else having this issue? I'm not sure if there is an issue or if it's a glitch?

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I appreciate you sharing your experience with this situation. I understand that the lack of communication or being made aware of the situation has raised some concerns, this feedback has been provided to the appropriate teams for further review. I cannot speak at this time if this is a glitch, technical issue or other scenario as there have been a number of different situations being reported.

Seller_uNOzQqa8ZfEVy

Is it saying "Verified" under tax interview, just the banner isn't disappearing? Wondering if I should re-do it.

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Yes, you should re-verify the tax information. Even if everything is still matches 100%, please review and confirm all account information is accurate and resubmit the information through the tax questionnaire. There have been a number of situations recently seen where this has occurred and the re-verification typically resolves the issue. Should you encounter a situation where it still is not updating, please reach back out with screenshots of the issue so I can work with the appropriate teams on a resolution.

If you are following up I would ask that you include any related case ID's, screenshots of any errors or detailed explanation of the situation to help narrow down where or how this may have occurred.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.