My account is deactivated and I am not authorized to contact support team.

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile

New Seller Community

588K members
3.5K discussions
You are not a member of this group
user profile
Seller_GZTZf0TbuB8Mx

My account is deactivated and I am not authorized to contact support team.

Hello. I am a new seller and my account was deactivated in accordance with section 3 of the Amazon Services Business. I think it was happened in error: there are many porudcts with same characteristics are still selling on Amazon, I didn`t receive any notifications on this matter before deactivating, and had Acount health score about 220 points. I provided all required documents: invoices, contracts, proves of payment. All documents had necessary informtaion, but Amazon didn`t accept it and I received the answer "We don`t have enough information" many times. I don`t know what to do next. In addition when I try to contact seller support to clarify the situation I received the massege: "Sorry, you are not authorized to view this page" - is the reason that I have not Porfessional Amazon account? I changed it to individual when account was deactivated and I can`t return it now. Please help me, my account has already been deactivated for 2 months. Thank you in advance.

347 views
20 replies
Tags:Account Health, Deactivated, Seller Support
10
Reply
20 replies
user profile
Seller_rI7BZIczK8iAC

Copy and paste here the very first email from Amazon informing you about the deactivation.

50
user profile
Seller_C9TzOxTwGSFUQ

I have 23 days left before I can request my final payout. I have already decided that if they try and play games I am going to file lawsuit. It doesn't matter if I win or not, I will make them spend a ridiculous amount of money.......it will be WAY cheaper for them to just pay me out.

20
user profile
Seller_zLTCmpWQFHGro

Have you tried speaking to account health on the phone? You can get more detailed information.

00
user profile
Seller_PO7ct4niZK9IK

I also encountered this problem. Submitting the bill for natural gas, water and electricity is not approved at all, and the reason is not explained. Just one template every day to reply to me. Very bad review!!!

00
There are no more posts to display