Brand issues
Hi everyone,
I registered my brand a few years ago and was successful and can use all the tools that Brand registry gives.
The issue I have is that I seem to have lost the right to edit my listings I made prior to joining Brand Registry, saying i'm not the brand owner. My older listings don't have "Limited" at the end, whilst my new ones do.
When i use the help desk, all I keep being told is that I'm not the brand owner.
I've seen on registry reference to an alias function that I feel may help.
Has anybody come across any similar issues and managed to get a resolution.
Thanks
Brand issues
Hi everyone,
I registered my brand a few years ago and was successful and can use all the tools that Brand registry gives.
The issue I have is that I seem to have lost the right to edit my listings I made prior to joining Brand Registry, saying i'm not the brand owner. My older listings don't have "Limited" at the end, whilst my new ones do.
When i use the help desk, all I keep being told is that I'm not the brand owner.
I've seen on registry reference to an alias function that I feel may help.
Has anybody come across any similar issues and managed to get a resolution.
Thanks
1 reply
Julia_Amzn
Hello @Seller_MtV9KZ5Fguosx,
Thank you for reaching out. Did you contact the Brand Registry team using the email address registered with the service?
Kind regards, Julia.