seller account has been deactivated
Hello,
Your Amazon selling account has been deactivated. Your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. We are withholding any funds available in your account. If you have FBA inventory of the items causing "inauthentic" complaints, they are currently ineligible for removal.
Why is this happening?
We have taken this measure because we have concerns about the authenticity of the items listed at the end of this email. In order to ensure that customers can shop with confidence on Amazon, we request additional information from sellers to confirm the authenticity of certain products. The sale of counterfeit products on Amazon is strictly prohibited. Amazon has several product detail and listing policies to ensure customers have a consistent buying experience and receive items in the condition they expect. Additional information regarding these policies can be found at the following Seller Central pages
How do I reactivate my account?
To reactivate your account, go to your "Account Health" and click on "Reactivate My Account" to submit necessary information.
https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_pq
What happens if I do not submit the required information?
If we do not receive the requested information your account will remain deactivated.
Any remaining FBA inventory of the items that caused "inauthentic" complaints will be destroyed at your expense, in accordance with the Business Solutions Agreement.
To view your account performance, select "Account Health" on the home screen of the Amazon Seller app on your iOS or Android device, or go to the "Account Health" page:
The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
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ASIN: B0BPP7BK9H
Title: DSM 5 tr Diagnostic and Statistical Manual of Mental Disorders HARDCOVER and DSM 5 tr Desk Reference Combo Pack
(( The people I bought the product from are not paying the invoice, I am new to Amazon, what should I do now? ))
seller account has been deactivated
Hello,
Your Amazon selling account has been deactivated. Your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. We are withholding any funds available in your account. If you have FBA inventory of the items causing "inauthentic" complaints, they are currently ineligible for removal.
Why is this happening?
We have taken this measure because we have concerns about the authenticity of the items listed at the end of this email. In order to ensure that customers can shop with confidence on Amazon, we request additional information from sellers to confirm the authenticity of certain products. The sale of counterfeit products on Amazon is strictly prohibited. Amazon has several product detail and listing policies to ensure customers have a consistent buying experience and receive items in the condition they expect. Additional information regarding these policies can be found at the following Seller Central pages
How do I reactivate my account?
To reactivate your account, go to your "Account Health" and click on "Reactivate My Account" to submit necessary information.
https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_pq
What happens if I do not submit the required information?
If we do not receive the requested information your account will remain deactivated.
Any remaining FBA inventory of the items that caused "inauthentic" complaints will be destroyed at your expense, in accordance with the Business Solutions Agreement.
To view your account performance, select "Account Health" on the home screen of the Amazon Seller app on your iOS or Android device, or go to the "Account Health" page:
The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-------------------------------------
ASIN: B0BPP7BK9H
Title: DSM 5 tr Diagnostic and Statistical Manual of Mental Disorders HARDCOVER and DSM 5 tr Desk Reference Combo Pack
(( The people I bought the product from are not paying the invoice, I am new to Amazon, what should I do now? ))
2 replies
Seller_rI7BZIczK8iAC
I think there is not much to do:
You should have learned BEFORE, how selling on Amazon works. Especially how you can proove that your products are authentic. Sorry for that.
