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Seller_K8ZDSKmKyZL9a

Removal orders keep being sent to my old address

Removal orders keep being sent to my old address although Amazon confirmed my new address was recorded in my seller account. I have created 3 different cases and they sent me robot like answers without any solution. For example they sent me links and suggested me to change my address. When I clik the link I see that my address is correct and allready updated. However they keep sending the items to my old address. When I told that to Amazon they told me that I can cancell the order but the cancell button is inactive and I cannot cancell it. After all it comes to me that I am talking to the wall. If Amazon makes a mistake and don't let me correct that mistake then must take the responsibility and pay for it. Does any one had such a problem ? Any solution ?

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Tags:FBA, Lost shipment, Shipping, Warehouse
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Seller_K8ZDSKmKyZL9a

Removal orders keep being sent to my old address

Removal orders keep being sent to my old address although Amazon confirmed my new address was recorded in my seller account. I have created 3 different cases and they sent me robot like answers without any solution. For example they sent me links and suggested me to change my address. When I clik the link I see that my address is correct and allready updated. However they keep sending the items to my old address. When I told that to Amazon they told me that I can cancell the order but the cancell button is inactive and I cannot cancell it. After all it comes to me that I am talking to the wall. If Amazon makes a mistake and don't let me correct that mistake then must take the responsibility and pay for it. Does any one had such a problem ? Any solution ?

Tags:FBA, Lost shipment, Shipping, Warehouse
00
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Seller_Y9fFZ8oEs17ES

Yes I have the same issue, just going round in circles with seller support with pre-typed replies. I went to the MD's office with no resolution they confirm my address has been changed but still keep going to my old address

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Seller_K8ZDSKmKyZL9a

Removal orders keep being sent to my old address

Removal orders keep being sent to my old address although Amazon confirmed my new address was recorded in my seller account. I have created 3 different cases and they sent me robot like answers without any solution. For example they sent me links and suggested me to change my address. When I clik the link I see that my address is correct and allready updated. However they keep sending the items to my old address. When I told that to Amazon they told me that I can cancell the order but the cancell button is inactive and I cannot cancell it. After all it comes to me that I am talking to the wall. If Amazon makes a mistake and don't let me correct that mistake then must take the responsibility and pay for it. Does any one had such a problem ? Any solution ?

62 views
1 reply
Tags:FBA, Lost shipment, Shipping, Warehouse
00
Reply
user profile
Seller_K8ZDSKmKyZL9a

Removal orders keep being sent to my old address

Removal orders keep being sent to my old address although Amazon confirmed my new address was recorded in my seller account. I have created 3 different cases and they sent me robot like answers without any solution. For example they sent me links and suggested me to change my address. When I clik the link I see that my address is correct and allready updated. However they keep sending the items to my old address. When I told that to Amazon they told me that I can cancell the order but the cancell button is inactive and I cannot cancell it. After all it comes to me that I am talking to the wall. If Amazon makes a mistake and don't let me correct that mistake then must take the responsibility and pay for it. Does any one had such a problem ? Any solution ?

Tags:FBA, Lost shipment, Shipping, Warehouse
00
62 views
1 reply
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Removal orders keep being sent to my old address

by Seller_K8ZDSKmKyZL9a

Removal orders keep being sent to my old address although Amazon confirmed my new address was recorded in my seller account. I have created 3 different cases and they sent me robot like answers without any solution. For example they sent me links and suggested me to change my address. When I clik the link I see that my address is correct and allready updated. However they keep sending the items to my old address. When I told that to Amazon they told me that I can cancell the order but the cancell button is inactive and I cannot cancell it. After all it comes to me that I am talking to the wall. If Amazon makes a mistake and don't let me correct that mistake then must take the responsibility and pay for it. Does any one had such a problem ? Any solution ?

Tags:FBA, Lost shipment, Shipping, Warehouse
00
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Seller_Y9fFZ8oEs17ES

Yes I have the same issue, just going round in circles with seller support with pre-typed replies. I went to the MD's office with no resolution they confirm my address has been changed but still keep going to my old address

00
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user profile
Seller_Y9fFZ8oEs17ES

Yes I have the same issue, just going round in circles with seller support with pre-typed replies. I went to the MD's office with no resolution they confirm my address has been changed but still keep going to my old address

00
user profile
Seller_Y9fFZ8oEs17ES

Yes I have the same issue, just going round in circles with seller support with pre-typed replies. I went to the MD's office with no resolution they confirm my address has been changed but still keep going to my old address

00
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