A Verified customer has reviewed our product but he has written review for another product in our product with a photo. We dont know whether is a mistake or not.
A Verified customer has reviewed our product but he has written review for another product in our product with a photo. We don't know whether is a mistake or not.
Is there a way to request removal of the review or what is the way here?
A Verified customer has reviewed our product but he has written review for another product in our product with a photo. We dont know whether is a mistake or not.
A Verified customer has reviewed our product but he has written review for another product in our product with a photo. We don't know whether is a mistake or not.
Is there a way to request removal of the review or what is the way here?
1 reply
Sakura_Amazon_
Hello @Seller_vBNqAgq08OF60,
Did you contact Seller Support about this review? If yes, could you share the case ID?
You can report reviews that may violate Review Guidelines as perAnswers to Questions about Product Reviews. However, in this case, I would recommend contacting Seller Support first.
Please let me know about their answer and the case ID so I can review it.
Regards,
Sakura
