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Seller_sYN8m6zEW05wO

Product Display Window Noticeably Smaller Than Other Products

Hey everyone, my small business is new to selling on Amazon, so I wanted to clarify some things.

I’m currently running a pre-order campaign for my supplement product and I’ve noticed something frustrating the main image on my product listing appears significantly smaller than usual. I’ve double-checked the image dimensions (exactly 2000x2000px), made sure the cropping is tight, and the file is compliant with Amazon’s main image requirements.

However, when viewing the listing, the main image doesn’t scale or zoom like other live products do. It looks "throttled" compared to other listings, even similar ones in my category. I’ve compared mine with brands that are not in pre-order status, and their image presentation looks much fuller and more prominent.

Has anyone else run into this issue?

Is this limited image display just part of how Amazon handles pre-orders?

And more importantly: Will the image size display normally once the listing goes live on release day?

I’m just trying to manage expectations and avoid panicking over something that might resolve itself. If anyone has experience with this or if a moderator or rep has official input I’d appreciate the insights.

I also noticed that in other Products, at the bottom somewhere it says they are a small business, and have an Icon displayed, how do I activate this Icon for our Products?

Another thing....I seen a couple of Attribute fields I don't fully understand and I would like clarification before my item's offer is released May 28. Can someone explain to me the differences between Release Date, Product Site Launch Date, Merchant Release Date.

Here's the link: https://www.amazon.com/dp/B0F7TWY4CD

Thanks in advance!

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2 replies
Tags:ASIN, Images, Listings, detail page
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Seller_sYN8m6zEW05wO

Product Display Window Noticeably Smaller Than Other Products

Hey everyone, my small business is new to selling on Amazon, so I wanted to clarify some things.

I’m currently running a pre-order campaign for my supplement product and I’ve noticed something frustrating the main image on my product listing appears significantly smaller than usual. I’ve double-checked the image dimensions (exactly 2000x2000px), made sure the cropping is tight, and the file is compliant with Amazon’s main image requirements.

However, when viewing the listing, the main image doesn’t scale or zoom like other live products do. It looks "throttled" compared to other listings, even similar ones in my category. I’ve compared mine with brands that are not in pre-order status, and their image presentation looks much fuller and more prominent.

Has anyone else run into this issue?

Is this limited image display just part of how Amazon handles pre-orders?

And more importantly: Will the image size display normally once the listing goes live on release day?

I’m just trying to manage expectations and avoid panicking over something that might resolve itself. If anyone has experience with this or if a moderator or rep has official input I’d appreciate the insights.

I also noticed that in other Products, at the bottom somewhere it says they are a small business, and have an Icon displayed, how do I activate this Icon for our Products?

Another thing....I seen a couple of Attribute fields I don't fully understand and I would like clarification before my item's offer is released May 28. Can someone explain to me the differences between Release Date, Product Site Launch Date, Merchant Release Date.

Here's the link: https://www.amazon.com/dp/B0F7TWY4CD

Thanks in advance!

Tags:ASIN, Images, Listings, detail page
00
17 views
2 replies
Reply
2 replies
user profile
Seller_sYN8m6zEW05wO

@Sandy_AmazonSorry to ping you directly into this Sandy but I read some of your posts and you seem really knowledgeable. Please let me know what you think.

00
user profile
Glenn_Amazon

Hello @Seller_sYN8m6zEW05wO,

My understanding is that Release Date is the date in which the product will be eligible to receive orders while the Product Site Launch Date is the date the ASIN was added to Amazon and is visible in the catalog. In general these dates aren't required to list products so if you have specific issues with these attributes I would recommend you reach out to Seller Support.

In general pre-orders are only available for Amazon itself, however your images appear to be correct at this time. If you are still having issues with your images share your most recent Case and I will see what options exist. Thank you for your understanding.

-Glenn

00
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Seller_sYN8m6zEW05wO

Product Display Window Noticeably Smaller Than Other Products

Hey everyone, my small business is new to selling on Amazon, so I wanted to clarify some things.

I’m currently running a pre-order campaign for my supplement product and I’ve noticed something frustrating the main image on my product listing appears significantly smaller than usual. I’ve double-checked the image dimensions (exactly 2000x2000px), made sure the cropping is tight, and the file is compliant with Amazon’s main image requirements.

However, when viewing the listing, the main image doesn’t scale or zoom like other live products do. It looks "throttled" compared to other listings, even similar ones in my category. I’ve compared mine with brands that are not in pre-order status, and their image presentation looks much fuller and more prominent.

Has anyone else run into this issue?

Is this limited image display just part of how Amazon handles pre-orders?

And more importantly: Will the image size display normally once the listing goes live on release day?

I’m just trying to manage expectations and avoid panicking over something that might resolve itself. If anyone has experience with this or if a moderator or rep has official input I’d appreciate the insights.

I also noticed that in other Products, at the bottom somewhere it says they are a small business, and have an Icon displayed, how do I activate this Icon for our Products?

Another thing....I seen a couple of Attribute fields I don't fully understand and I would like clarification before my item's offer is released May 28. Can someone explain to me the differences between Release Date, Product Site Launch Date, Merchant Release Date.

Here's the link: https://www.amazon.com/dp/B0F7TWY4CD

Thanks in advance!

17 views
2 replies
Tags:ASIN, Images, Listings, detail page
00
Reply
user profile
Seller_sYN8m6zEW05wO

Product Display Window Noticeably Smaller Than Other Products

Hey everyone, my small business is new to selling on Amazon, so I wanted to clarify some things.

I’m currently running a pre-order campaign for my supplement product and I’ve noticed something frustrating the main image on my product listing appears significantly smaller than usual. I’ve double-checked the image dimensions (exactly 2000x2000px), made sure the cropping is tight, and the file is compliant with Amazon’s main image requirements.

However, when viewing the listing, the main image doesn’t scale or zoom like other live products do. It looks "throttled" compared to other listings, even similar ones in my category. I’ve compared mine with brands that are not in pre-order status, and their image presentation looks much fuller and more prominent.

Has anyone else run into this issue?

Is this limited image display just part of how Amazon handles pre-orders?

And more importantly: Will the image size display normally once the listing goes live on release day?

I’m just trying to manage expectations and avoid panicking over something that might resolve itself. If anyone has experience with this or if a moderator or rep has official input I’d appreciate the insights.

I also noticed that in other Products, at the bottom somewhere it says they are a small business, and have an Icon displayed, how do I activate this Icon for our Products?

Another thing....I seen a couple of Attribute fields I don't fully understand and I would like clarification before my item's offer is released May 28. Can someone explain to me the differences between Release Date, Product Site Launch Date, Merchant Release Date.

Here's the link: https://www.amazon.com/dp/B0F7TWY4CD

Thanks in advance!

Tags:ASIN, Images, Listings, detail page
00
17 views
2 replies
Reply
user profile

Product Display Window Noticeably Smaller Than Other Products

by Seller_sYN8m6zEW05wO

Hey everyone, my small business is new to selling on Amazon, so I wanted to clarify some things.

I’m currently running a pre-order campaign for my supplement product and I’ve noticed something frustrating the main image on my product listing appears significantly smaller than usual. I’ve double-checked the image dimensions (exactly 2000x2000px), made sure the cropping is tight, and the file is compliant with Amazon’s main image requirements.

However, when viewing the listing, the main image doesn’t scale or zoom like other live products do. It looks "throttled" compared to other listings, even similar ones in my category. I’ve compared mine with brands that are not in pre-order status, and their image presentation looks much fuller and more prominent.

Has anyone else run into this issue?

Is this limited image display just part of how Amazon handles pre-orders?

And more importantly: Will the image size display normally once the listing goes live on release day?

I’m just trying to manage expectations and avoid panicking over something that might resolve itself. If anyone has experience with this or if a moderator or rep has official input I’d appreciate the insights.

I also noticed that in other Products, at the bottom somewhere it says they are a small business, and have an Icon displayed, how do I activate this Icon for our Products?

Another thing....I seen a couple of Attribute fields I don't fully understand and I would like clarification before my item's offer is released May 28. Can someone explain to me the differences between Release Date, Product Site Launch Date, Merchant Release Date.

Here's the link: https://www.amazon.com/dp/B0F7TWY4CD

Thanks in advance!

Tags:ASIN, Images, Listings, detail page
00
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Seller_sYN8m6zEW05wO

@Sandy_AmazonSorry to ping you directly into this Sandy but I read some of your posts and you seem really knowledgeable. Please let me know what you think.

00
user profile
Glenn_Amazon

Hello @Seller_sYN8m6zEW05wO,

My understanding is that Release Date is the date in which the product will be eligible to receive orders while the Product Site Launch Date is the date the ASIN was added to Amazon and is visible in the catalog. In general these dates aren't required to list products so if you have specific issues with these attributes I would recommend you reach out to Seller Support.

In general pre-orders are only available for Amazon itself, however your images appear to be correct at this time. If you are still having issues with your images share your most recent Case and I will see what options exist. Thank you for your understanding.

-Glenn

00
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user profile
Seller_sYN8m6zEW05wO

@Sandy_AmazonSorry to ping you directly into this Sandy but I read some of your posts and you seem really knowledgeable. Please let me know what you think.

00
user profile
Seller_sYN8m6zEW05wO

@Sandy_AmazonSorry to ping you directly into this Sandy but I read some of your posts and you seem really knowledgeable. Please let me know what you think.

00
Reply
user profile
Glenn_Amazon

Hello @Seller_sYN8m6zEW05wO,

My understanding is that Release Date is the date in which the product will be eligible to receive orders while the Product Site Launch Date is the date the ASIN was added to Amazon and is visible in the catalog. In general these dates aren't required to list products so if you have specific issues with these attributes I would recommend you reach out to Seller Support.

In general pre-orders are only available for Amazon itself, however your images appear to be correct at this time. If you are still having issues with your images share your most recent Case and I will see what options exist. Thank you for your understanding.

-Glenn

00
user profile
Glenn_Amazon

Hello @Seller_sYN8m6zEW05wO,

My understanding is that Release Date is the date in which the product will be eligible to receive orders while the Product Site Launch Date is the date the ASIN was added to Amazon and is visible in the catalog. In general these dates aren't required to list products so if you have specific issues with these attributes I would recommend you reach out to Seller Support.

In general pre-orders are only available for Amazon itself, however your images appear to be correct at this time. If you are still having issues with your images share your most recent Case and I will see what options exist. Thank you for your understanding.

-Glenn

00
Reply
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