A 5-year-old listing was removed because of it was a novelty lighter
The listing was sold on Amazon for more than 5 years.
Today it was suddenly removed by system and said it was a novelty lighter which is not allowed to sell on Amazon. This decision was made by system.
For a lighter seller, recently the listing is under a risk to be removed because of this kind of Amazon policy violation.
But honestly when we look at the policy and we don't understand what is novelty lighter?
The product we sold is simple and not in a weired or special shape to attract children to play.
But a simple lighter to start fire.
Any amazon staff to help us explain this? This may ruin the whole our business.
Thank you for any helping!
A 5-year-old listing was removed because of it was a novelty lighter
The listing was sold on Amazon for more than 5 years.
Today it was suddenly removed by system and said it was a novelty lighter which is not allowed to sell on Amazon. This decision was made by system.
For a lighter seller, recently the listing is under a risk to be removed because of this kind of Amazon policy violation.
But honestly when we look at the policy and we don't understand what is novelty lighter?
The product we sold is simple and not in a weired or special shape to attract children to play.
But a simple lighter to start fire.
Any amazon staff to help us explain this? This may ruin the whole our business.
Thank you for any helping!
4 replies
Seller_rI7BZIczK8iAC
Can you post a picture? In fact, there are many such lighters for sale on Amazon.... maybe tag a mod for help.
Glenn_Amazon
HI there @Seller_mYHvx8692HEfk,
I'm sorry you are having difficulties with your product. Can you please provide your Case ID on this product so I can review and try to get a sense of what is happening with this product. Thank you for your understanding.
-Glenn
