Account deactivated unknown reason
My account with a pretty good “healthy” performance status had been deactivated half year ago and remains deactivated. How can I found out what information Amazon wants if they don’t respond?
Seller support isn’t available when it’s deactivated.
I have 0 complains, 0 violations. All data verified. HELP!
Account deactivated unknown reason
My account with a pretty good “healthy” performance status had been deactivated half year ago and remains deactivated. How can I found out what information Amazon wants if they don’t respond?
Seller support isn’t available when it’s deactivated.
I have 0 complains, 0 violations. All data verified. HELP!
1 reply
Emet_Amazon
Hello @Seller_pkbwEc6tRlQMN,
Thank you for sharing your concerns with your account deactivation.
My account with a pretty good “healthy” performance status had been deactivated half year ago and remains deactivated. How can I found out what information Amazon wants if they don’t respond?
Seller support isn’t available when it’s deactivated.
I have 0 complains, 0 violations. All data verified. HELP!
We in this space have relatively limited visibility into your account and information, so I'm able to assist you further with the account deactivation, please share your original deactivation notice from seller central. You mentioned having no complaints or violations, so you are aware, not issues will appear in the account health page. Most issues will be accompanied by a performance notification or direct email with information on the issue.
Once you are able to share some additional details surrounding your situation, I can provide further support or guidance on next steps. If you have any related case ID's or screenshots please share them as well, I only ask that you remove or hide any personal information such as email, address, phone numbers or even full names. This is a public space and any personal information will be removed for your protection. If you need to share personal information in screenshots, please use a case and provide the case ID.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.